Cookie Policy
Last updated: 28 September 2026
The Polona online store uses cookies and similar technologies to ensure the secure and proper operation of the website, shopping cart, checkout and user preferences.
Website operator
The website is operated by Polona d.o.o. If you have any questions regarding privacy or the use of cookies, please contact us at
trgovina@polonadoo.si.
What are cookies?
Cookies are small text files stored by a website in the user’s browser or device. They enable the proper functioning of the website, provide security, store user preferences and support other website features.
In addition to cookies, the website may also use the browser’s local storage. Similar rules apply to local storage and other technologies that store information on the user’s device.
Strictly necessary cookies
Strictly necessary cookies enable the basic and secure operation of the website. Without them, we cannot provide the shopping cart, order placement, login, form protection and other services explicitly requested by the user.
Prior consent is not required for strictly necessary cookies.
polona-doo-session
Provider: Polona d.o.o.
Purpose: Maintaining the user session, shopping cart contents, login and other online-store functions.
Type: Strictly necessary first-party cookie.
Duration: Generally 120 minutes after the last activity or until the end of the session, depending on how the website is used.
XSRF-TOKEN
Provider: Polona d.o.o.
Purpose: Protecting forms and requests against cross-site request forgery attacks.
Type: Strictly necessary first-party security cookie.
Duration: Generally 120 minutes after the last activity.
polona_cookie_consent
Provider: Polona d.o.o.
Purpose: Storing the user’s choice regarding the permitted categories of technologies.
Type: Strictly necessary entry in the browser’s local storage. It is not a traditional cookie.
Duration: Up to 180 days or until the browser data is manually deleted.
Google reCAPTCHA
We use Google reCAPTCHA on the contact form to protect it against automated spam messages and abuse.
When used, the service may set the strictly necessary _GRECAPTCHA cookie to perform its security analysis. reCAPTCHA is loaded through the recaptcha.net domain to reduce the possibility of other Google cookies being set.
Provider: Google LLC.
Purpose: Verifying whether the contact form is being used by a person and preventing spam and abuse.
Type: Strictly necessary third-party security technology.
Duration: Determined by the service provider.
The use of this service is subject to Google’s Privacy Policy and Terms of Service.
Analytics technologies
Analytics technologies help us understand how visitors use the website.
The Polona online store currently does not use analytics cookies or comparable tracking technologies. If we introduce them in the future, they will not be loaded before the user has provided valid consent, and this policy will be updated accordingly.
Advertising technologies
Advertising technologies enable the measurement of advertising campaigns and the personalisation of advertisements.
The Polona online store currently does not use advertising cookies or comparable tracking technologies. If we introduce them in the future, they will not be loaded before the user has provided valid consent.
Managing your choices
On the first visit, the user can accept all non-essential technologies, reject all non-essential technologies or customise their choice by category.
The choice can be changed at any time through the “Cookie settings” link in the website footer. Changing or withdrawing consent does not affect the lawfulness of the use of technologies before consent was withdrawn.
The user can also delete cookies and local-storage data in their browser settings. Deleting strictly necessary data may empty the shopping cart, sign the user out or cause the cookie notice to be displayed again.
Legal basis
The use of cookies and similar technologies is governed by Article 225 of the Slovenian Electronic Communications Act (ZEKom-2).
We use strictly necessary technologies to provide services explicitly requested by the user and to ensure the secure operation of the website. Other technologies are used only on the basis of the user’s prior, freely given, specific, informed and unambiguous consent.
Changes to this policy
We may update this policy from time to time due to changes in website functionality, services used or applicable legislation. The date of the latest update is stated at the top of this document.